WordPress Website Maintenance
Don’t fall victim to malware & hackers… let me deal with the technical nitty gritty in order to keep you safe!
Your website is critical to your business, so once it goes live, it’s important to protect it from nasty’s like malware and hackers which not only ruins your day, but has a negative impact on your Google rankings. It’s also important to keep your website theme and plugins up to date, ensuring your site runs quickly and efficiently.
Web care plans remove the stress of taking of these tasks, so you can focus on what you do best, manage and grow your business!
Don’t worry — I’ve got you covered! From security to maintenance, backups, 24/7 monitoring and more, you’ll never have to worry about maintaining your website again.
Website care plans are designed to keep your website online, running smoothly, and protected from security risks.
Core Updates
For important WordPress security and performance updates.
Security
Keep your site secure from malicious hackers trying to harm your website.
Plugin Updates
For important security and performance updates and new plug in features.
Uptime Monitoring
If your website’s down, I’m the tech gal who will get it back online and fast.
Site Backups
To ensure that a full site backup is always available for peace of mind.
Web Care Reporting
Regular reporting of your page views, site traffic and overview of updates performed on your website.
WordPress Web Care Plans
… a wise investment
There are no lock-in contracts with these web care plans. All prices are in Australian dollars and are processed as monthly or annual recurring payments from the date of purchase.
Seed
FOR BROCHURE SITES (1-2 PAGES)- Monthly Full Site Backups
- Premium Licence Renewals
- Quarterly WordPress Updates
- Quarterly Theme Updates
- Quarterly Plugin Updates
- Quarterly Database Optimisation
- Quarterly Spam Clean-up
- Quarterly Malware Security Scans
- 24/7 Uptime Monitoring
- Quarterly Performance & Speed Reviews
- Basic Google Analytics Tracking
- 1 x Backup Restore
- Annual Web Care Reports
Flourish
FOR STANDARD SITES (UP TO 10 PAGES)- Weekly Full Site Backups
- Premium Licence Renewals
- Monthly WordPress Updates
- Monthly Theme Updates
- Monthly Plugin Updates
- Monthly Database Optimisation
- Monthly Spam Clean-up
- Monthly Malware Security Scans
- 24/7 Uptime Monitoring
- Monthly Performance & Speed Reviews
- Basic Google Analytics Tracking
- BONUS
- Pay annually and receive 1 month free
- 2 x Backup Restores
- Quarterly Web Form Checks
- Quarterly Web Care Reports
Bloom
10+ PAGES / COMPLEX / SHOP SITES- Daily Full Site Backups
- Premium Licence Renewals
- Weekly WordPress Updates
- Monthly Theme Updates
- Weekly Plugin Updates
- Weekly Database Optimisation
- Weekly Spam Clean-up
- Monthly Malware Security Scans
- 24/7 Uptime Monitoring
- Monthly Performance & Speed Reviews
- Basic Google Analytics Tracking
- BONUS
- Pay annually and receive 1 month free
- Monthly Web Form Checks
- Unlimited Backup Restores (if needed)
- Monthly Web Care Reports
*Updates are always tested for compatibility. In the case of any issues or breakage, one hour of troubleshooting and repair are included per month.
*If paying annually, no refunds are provided if you choose to terminate your web care plan prior to the renewal date.
*Before purchasing, please read the Web Care Agreement Terms & Conditions.
Frequently Asked Questions
Not the answers you were looking for? Send me an email.
Do you provide web care plans to anyone?
If I’ve built your website, you’re in luck! I only provide web maintenance services to clients I work with or have built websites for. New builds include 2 months of free web care, after that there’s no obligation to purchase a plan, but it is highly recommended for maintaining the integrity and performance of your WordPress website.
Do I have to purchase a web care plan?
Absolutely not! But you do have to commit to updating and maintaining your own website if you choose to DIY your web maintenance. I provide all web clients with a website manual on handover. Most client’s don’t want to deal with the technical overwhelm however, and are always relieved I can handle it for them.
Do web care plans include hosting?
No. Hosting fees are a seperate cost. This enables you to scale your web care plan up or down to suit (without affecting your hosting plan).
What if I have multiple (2+) sites that need to be managed?
My WordPress website care plans each cover a single site. For example, if you have 3 sites you’d like me to manage, you’ll need 3 separate plans, one for each site. You can mix and match plans for each website.
Can you fix just 1 thing on my website?
Yes, I can. If you’re on a web care plan and have a few minor content changes/tweaks, no problem! Larger design and development services are not covered however, but can be implemented at an ad-hoc hourly rate. Send me a message and I’ll see how I can help.
Regular care and maintenance are essential to ensuring your visitors have the best possible experience, whether they are shopping, filling out a form or browsing for information. Your business can suffer from an unmanaged website from being left open to hackers and malware, to being penalised by Google for using outdated software.
What's NOT included in a web care plan?
New pages, larger website redesigns, new functionality and re-development are not included as part of your web care plan. Email management issues are also not included unless otherwise agreed. Web care plans do not include the cost of hosting and domain name renewals. Please read a copy of the Web Care Agreement Terms and Conditions for a full list of inclusions and exclusions prior to purchasing.
Can I change my web care plan at any time?
You can let me know of a change in your businesses needs at any time with only 30 days written notice by email. If you’ve opted to pay annually, there are no refunds if you cancel your web care plan before the renewal. I’m always open to talking through any concerns you may have.
What if I decline your web care plan?
If you decide to decline my web care plan, that’s ok… as long as you, or someone you trust, are keeping things up to date. If not, there’s a lot that can go wrong. Here are the top reasons I recommend you make sure your website is maintained:
- Your site will not be optimized which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
- Your site’s tools, plugins, themes and WordPress itself will quickly go out of date which is the #1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
- You’ll have no backups or restore points so if the site get hacked or breached, you could lose all your content, pages and Google ranking.
- You won’t get a monthly report overviewing your site traffic, page views, etc.
- Most importantly, you won’t have us as your trusted web care guru to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance.
Other ways I can help…
Custom Website Design
Together we can build a strategic, beautifully designed WordPress website that is unique to your business, easy to navigate, and fuels you for growth – no matter your industry.
Website in a Week
Perfect for service-based business owners with a limited budget, who need to get online and fast. Choose from a library of semi-custom templates and launch in a week.